Business Support Coordinator

Role Description

Role: Business Support Co-ordinator

Location: Stoke-on-Trent, ST1

Hours/Working Pattern: Perm, Full time 37.5 hours, Monday – Friday 9am – 5pm

Make Every Day Extraordinary !

We are looking for a Business Support Co-ordinator to join our team, based at our office situated on Festival Park, Stoke-on- Trent.

Who You Are

Are you a detail-driven people-person who thrives in a fast-paced environment?
Proven experience in care administration
A meticulous eye for detail, as the role will involve data entry and sourcing information
Strong commitment to compliance and safeguarding
Understanding of working within regulated environments and familiarity with /Ofsted standards (or similar)
Excellent organisational skills and the ability to prioritise in a busy, fast-paced environment
A proactive team player with strong communication skills and a genuine passion for supporting others
Drivers licence with access to a vehicle
Strong communication skills
Proficient in Microsoft packages including Word, Excel, Outlook and Teams.

The ability to maintain confidentiality is a must as you will have access to sensitive information.

What You’ll Do

Maintain and update service databases and records
Collate weekly and monthly reports
Booking meetings and training rooms
Support our resourcing and recruitment team as necessary 
Support with note taking and report writing as required, to include interviews, disciplinary and formal meetings
Coordinate staff changes and send to HR and Payroll as required
Participate in the growth and development of the business
Support with audit of timesheets, expenses, rota management and service budgets
Monitor and track all incidents
Develop new forms for accurate recording, reporting and other protocols, Develop tracking systems across a number of functions to enable Operations to accurately observe/report. Prepare reports and presentations with statistical data, as assigned.
Report on placement vacancies across services and reports on potential leavers
Coordinate attendance, book venues and issue invitations, attendance and certificates for training
Audit trade cards for Maintenance, Audit Maintenance Receipts/spends/statements, liaise with maintenance Admins. Coordinate maintenance payroll, expenses, leave, absence and work schedules
Attend external meetings and represent the service in a positive manner
Additional and adhoc tasks as required

Why Join Us?

Competitive Salary
Eligibility to apply for a Blue Light card enabling exclusive discounts at major retailers
Employer pension scheme
Free on-site parking
£1,000 Refer a Friend bonus available
24/7 support: Helpline and hardship grants via the CareTech Foundation

Your Next Step

Apply today and start your rewarding journey with Inspire.

Safeguarding Statement

CareTech is committed to the safeguarding and welfare of children. All applicants must pass an enhanced DBS check and provide satisfactory references plus all roles involving vulnerable groups.